Shipping & Returns


Please allow 1-2 business days to dispatch your order and a further 2-6 business days for deliveries to arrive. If you are picking up an order an email will be sent out once pick up is avaliable with pick up times and a pick up address.

Customers are responsible for all billing and shipping information. Please ensure all information is correct as order information can not be changed once orders are submitted.


Pease note we dont offer returns or exchanges for change of mind. If in the unlikely event a product is damaged, Dulce Gelateria will gladly replace the product or provide you with a store credit.

Cake orders are unfortunately non-refundable, as it has been made especially for you.